Last Modified on September 24, 2017

Our Privacy Commitment

Panaroma Foods, Inc. (“Panaroma” “we,” “us” or “our”) is committed to respecting the privacy rights and concerns of users of Panaroma’s website located at (together, the Service”). As such, we have established and implemented this Privacy Statement to inform visitors to the Service of how we use and protect the information we collect through the Service. By visiting or browsing the Service, you consent to Panaroma’s collection, use, storage, deletion, transfer to the United States, and disclosure of personal information relating to you as set forth in this Privacy Statement. This Privacy Statement is effective as of the date set forth above and covers our collection, use, and disclosure of information we collect through the Service.

Panaroma is committed to complying with the EU-U.S. Privacy Shield Principles of protecting personal data. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List at

This Privacy Statement answers the following questions:

·        What information do we collect about you and how do we use it?

·        Will we share your personal information with third parties?

·        What choices do you have about the collection and use of your personal information?

·        What security measures do we take to safeguard your personal information?

What Information Do We Collect About You and How Do We Use It?

Types of Information We Collect

Personal information means information that can be used to identify and contact you. The Service may collect personal information from you including your email address, name, credit card information, billing information, and cookies.

We may collect personal information when you make a purchase or create an account on the Service; email us a request to receive customer or technical support; subscribe to our newsletter; participate in Service feedback, questionnaires, surveys, or contests; or make a purchase through the Service.

How We Use Your Personal Information

We may use your personally identifiable information for all legal purposes. For example:

Technical Support: Panaroma may use your email address to contact you regarding any customer or technical support issues.

Payment Processing: If you purchase goods or services through the Service, Panaroma may need for you to provide certain financial information so that Panaroma may effect a payment transaction. As part of the payment system, Panaroma or third parties performing sales processing services on Panaroma’s behalf, will collect, store and use non-public personally identifiable information, such as your name, address, credit card number, and your e-mail address. In addition, the payment system will also collect information regarding the actual bill payment transaction, including the date and amount paid. Panaroma will store and protect this information in the same manner that Panaroma stores and protects other personal information.

De-Personalizing Your Information

We may make your personal information non-personally identifiable by either combining it with information about other users (aggregating your personal information with information about other users), or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information. You grant us a royalty-free, worldwide, perpetual, irrevocable and fully transferable right and license to use your personal information in connection with the creation and development of analytical and statistical analysis tools relating to the use of the customer data we collect on the Service (the “Analytical Data”). We are expressly authorized to make any commercial use of the Analytical Data, including without limitation, sharing the Analytical Data with third parties.

Cookies and other Technical Information

“Cookies” are small bits of electronic information that a website sends to a visitor’s browser and are stored on the visitor’s hard drive. Like many websites, we employ cookies in certain areas of the Service to allow us to provide information to make your online experience more convenient and to enhance your experience with the Service. For example, when you return to the Service after logging in, cookies provide information so that the Service will remember who you are on subsequent visits, speeding up or enhancing your experience of the Service by, for instance, tailoring content to you. Cookies may             also prevent items placed in a shopping basket from disappearing by the time you checkout. Cookies are not spyware or adware, and can’t deliver viruses or run programs on your computer. A user may configure his or her web browsers to accept or reject or delete the cookies, or notify the user when a cookie is being set.

We may collect other technical information from users of the Service, including their IP address, browser type, domain names, access times, and geolocational information.

Web Beacons

We employ third party tracking utility software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. In short, clear gifs enable two websites to share information with one another. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.

Tracking Pixel

A tracking pixel is a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a web page and allows for the collection of information regarding the use of the web page that contains the tracking pixel.

Google Analytics         

Our Service uses Google Analytics to help us learn about who visits our site and what pages are being viewed.

Children’s Privacy

We do not knowingly collect any personal information from children under the age of 13, allow them to make purchase or otherwise use the Service. Panaroma takes children’s privacy seriously and encourages parents to play an active role in their children’s online experience at all times. We urge parents to instruct their children never to give out their real names, addresses, or phone numbers, without parental permission, when on-line. If you have any concerns about your child’s personal information, please contact us at

How We Will Share Your Personal Information With Third Parties

We will share the personal information we collect from you under the following circumstances:

  • Protection of rights. Panaroma will share personal information if we have a good faith belief that (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Service, or (iii) such action is appropriate to protect the rights, property or safety of Panaroma, its employees, clients, or users of the Service.
  • Asset transfers. If we become involved in a merger, acquisition or other transaction involving the sale of some or all of Panaroma’s assets or a line of business, user information, including personal information collected from you through your use of the Service, could be included in the transferred assets. Should such an event occur, Panaroma will use reasonable means to notify you through a prominent notice on the Service. By sharing your personal information with Panaroma, you are giving Panaroma consent to transfer your personal information to a third party in an asset transfer described here. 
  • Service Providers. We may share your personal information with third party vendors or service providers that we engage for the purpose of fulfilling purchases or processing information on our and your behalf. For example, we may partner with other companies to process payments for the Service. Additionally, we may partner with other companies to process, analyze, and/or store data, including, but not limited to, Analytical Data. While providing services for us, these companies may access your personal information. To the extent applicable, we require these entities to comply with this Privacy Statement and appropriate confidentiality and security measures.

    Currently, we are using Shopify to process payments for our users. Their Privacy Policy can be found here:

Additional Information You Should Know About Third Parties

Please be aware that we cannot control the activities of third parties to whom we provide data, and as such we cannot guarantee that they adhere to the same privacy and security procedures as Panaroma.


When you click on a third party logo or URL displayed on our Service that links you to a different website, our Privacy Statement no longer applies and you must read the privacy policy of the third party to see how your personal information will be handled on their website. If you cannot find their privacy policy, then you should contact the respective webmasters of those websites to obtain information regarding their information collection, use and disclosure policies. We are not responsible for their collection and use of your personal information.


EU Privacy Shield Compliance

Panaroma specifies in contracts with third parties that handle the personal data collected by Panaroma that the personal data “may only be processed for limited and specified purposes consistent with” the purposes laid out in this Privacy Policy. Those third parties agree to provide the same level of protection as the EU Privacy Shield.

What Choices Do You Have About the Collection and Use of Your Personal Information?


When you provide us with personal information by using the Service, making a purchase through the Service, or emailing us, you consent to our collecting, using, and sharing it in accordance with this Privacy Statement.


Control of Your Information


Panaroma allows you to control the way we use personally identifying information that we might obtain. At the time you provide personal information, Panaroma may give you the option of declining any future offers or information about new products, promotions, or services. In addition, many of the “mailings” Panaroma may send you, such as newsletters, have procedures within them to cancel the receipt of any future mailings.


You may opt out of any disclosure of personal data to a third party or the use of data for any purpose other than the one for which it was initially collected by emailing us at You must provide us with the email address associated with your interactions with the Service and the details of your privacy request.  


Data Retention


Panaroma retains the collected data for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law. Thereafter, Panaroma deletes all aforementioned data in its possession within a reasonable timeframe. Panaroma does not verify the correctness of personal data.

In some cases, we may not be able to delete your personal information, and will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We take reasonable steps and appropriate measures to protect data from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

Please note that some data may be retained if necessary to resolve disputes, enforce Panaroma’s user agreements, and comply with technical and legal requirements and constraints related to the security, integrity and operation of the Service.

How to Correct or Delete Your Data


Any individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his or her query to the following email address: Please include your full name and email address associated with your account and a detailed description of your data request. We will respond to any request for access within 30 days.

In some cases, we may not be able to delete your personal information, and will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. In exceptional circumstances, such as where the privacy of other individuals would be violated, where it may reveal trade secrets, or where the burden of expense of providing access would be disproportionate to the risks to your privacy, we may restrict such requests for access.


California Residents: Your California Privacy Rights


Under California law, our customers that are California residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. See the section above entitled “How We Will Share Your Personal Information With Third Parties” for more information. Furthermore, we give customers a mechanism to opt out of having their personal information disclosed to third parties for their direct marketing purposes. If you are a California resident, you may opt out of having your personal information shared with third parties and/or receiving information from Panaroma (via email) about new products, services, or promotions, by contacting us at Please include your full name and username associated with your account and a detailed description of your data request.


International Transfers

Personal information collected on the Service may be stored and processed in the United States or any other country in which Panaroma or its affiliates, subsidiaries or agents maintain facilities, and by using the Service, you consent to any such transfer of information outside of your country.

Governing Law

This Privacy Statement is governed by, and construed under, the laws of the United States of America and the laws of the State of Louisiana, excluding its choice of law provisions.


If you are a resident of a country outside the European Union, you agree that, in the event any dispute or claim arises out of or relating to this Privacy Statement, you and Panaroma will attempt in good faith to negotiate a written resolution of the matter directly between the parties. You agree that if the matter remains unresolved for forty-five (45) days after notification (via certified mail or personal delivery) that a dispute exists, all parties shall join in mediation services in Marksville, Louisiana with a mutually agreed mediator in an attempt to resolve the dispute. Should you file any arbitration claims, or any administrative or legal actions without first having attempted to resolve the matter by mediation, then you agree that you will not be entitled to recover attorneys’ fees, even if you would otherwise be entitled to them.

Dispute Resolution for Residents of the European Union

If you are a resident of the European Union, in the event that you have any dispute or claim arising out of or relating to this Privacy Statement, you may report your claim use at We will respond to your claim within 45 days.

Panaroma will expeditiously investigate and resolve any privacy complaint from any EU citizen at no additional cost to you.

If you are a resident of the European Union, in the event that you have any dispute or claim arising out of or relating to this Privacy Statement, you alternatively may report your claim to the European Union Data Protection Authorities located in your jurisdiction.

If you avail yourself of the above options but are unable to remedy your complaint, then you may file a complaint with the U.S. Department of Commerce at the following URL:

If all of the above avenues have been exhausted, then you may seek binding arbitration governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (collectively, “AAA Rules”) of the American Arbitration Association (“AAA”), and will be administered by the AAA, except as modified below. The AAA Rules and Forms are available online at or by calling the AAA at 1-800-778-7879. The arbitration will take place in Marksville, Louisiana. If the claim being arbitrated is less than $10,000, then the party filing the arbitration may choose to have the arbitration conducted by telephone, online, and/or be solely based on written submissions. A hearing will be established according to the AAA Rules for claims in excess of $10,000.

European Privacy Shield

Panaroma complies with the EU Privacy Shield Framework regarding the collection, use, and retention of personal information from European Union member countries. Panaroma has certified that it adheres to Privacy Shield Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Privacy Shield program, please visit

What Security Measures Do We Take To Safeguard Your Personal Information?

The personal information that you provide to us is stored on servers that are located in secured facilities and protected by protocols and procedures designed to ensure the security of such information. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the Service and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.

Notification of Changes

This Privacy Statement may change from time to time and we will post all changes on the Service. You understand and agree that you will be deemed to have accepted the updated Privacy Statement if you use the Service after the updated Privacy Statement is posted on the Service. If at any point you do not agree to any portion of the Privacy Statement then in effect, you must immediately stop using the Service.

Questions? Contact Us

If you have any questions about our privacy practices or this Privacy Statement, please contact us by email at or by postal mail at 815 Tunica Drive West, Marksville, LA 71351.